Rescheduling/Cancellation Policy

If you need to reschedule, please contact us 24 hours in advance of your scheduled time.  All rescheduling with less than 24 hours' notice are subject to a full charge of service. After 48 hours from booking, requested cancellations will receive spa credit of equal value. This courtesy enables us to compensate our technicians for their time and maintains a higher availability of our time for you as well as others.  By scheduling an appointment, you are agreeing to our rescheduling/cancellation policy. Clients arriving more than 15 minutes late may result in a shortened appointment or a cancellation. Please call us at (404) 998 - 4004 if you are running late. To reschedule an appointment that has been cancelled/no show with short notice is $35 and due at time of rescheduled booking.

Appointment Policy

Arriving late will deprive you of valuable treatment time.  To avoid delaying the next guest, your treatment will end on time and you will be responsible for the full treatment cost. We encourage you to schedule two weeks in advance to reserve the most convenient time for your schedule. All new clients please arrive 5 minutes early for appointments to allow time for completing consent forms, or other paperwork, using the bathroom, etc.

Refunds

We are unable to process any returns or reimburse any payment transactions on our treatments and/or used products. We will, however, provide spa credit of equal value. Please note that all garments worn/altered are final sale.

Extra Guest/ Children

We are unable to accommodate guests and/or children accompanying clients.

Age Requirement

Guests must be 18 years of age or older to receive treatments.

Gratuities

Gratuities are not included in service price and are a matter of personal discretion on all of our services.

Treatment Outcomes

We will be honest in all our dealings with you.  Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person.  It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed -- not for a specific result.  However, we always strive to achieve the absolute best result that we can for you.  Thank you for allowing us to serve you!

Privacy Policy

This privacy notice discloses the privacy practices for www.EchtBodySpa. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.


Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 404-998-4004 or via email.

Disclaimer

By booking any service on our website you assume all risk and responsibility and hold ECHT Body Spa and its employees harmless in the event you sustain any injury or damage, directly or indirectly, as a result of you receiving services. It is understood that ECHT Body Spa's services and treatments are not a substitute for medical attention or examination. By booking a service you agree to release ECHT Body Spa and its employees from any claim, cause of action, suit, damages, etc that may result from any such injury or damage to you.

Scheduling your appointment is your acceptance of these policies and information.

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